Privacy Policy
Last updated: August 10, 2023
Introduction
BillAye ("we", "our", or "us") is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your
information when you use our mobile application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service,
you acknowledge that you have read, understood, and agree to be bound by all the terms of
this Privacy Policy and our Terms of Service.
Information We Collect
We collect several types of information from and about users of our Service, including:
- Personal Information: Name, email address, telephone number, mobile number, gender, and any other identifier by which you may be contacted online or offline.
- Transaction Information: Details about mobile recharges, bill payments, and other transactions you make through our Service.
- Financial Information: Information necessary to process payments, including payment instrument details such as UPI IDs, wallet balances, and transaction history.
- Device Information: Information about your mobile device and internet connection, including the device's unique device identifier, IP address, operating system, browser type, and mobile network information.
- Usage Information: Information about how you use our Service, including which features you use most frequently.
How We Use Your Information
We use the information we collect about you for various purposes, including:
- Providing, maintaining, and improving our Service
- Processing and completing transactions
- Sending you technical notices, updates, security alerts, and support messages
- Responding to your comments, questions, and requests
- Monitoring and analyzing trends, usage, and activities in connection with our Service
- Detecting, preventing, and addressing technical issues
- Personalizing your experience and delivering content relevant to your interests
- Sending promotional communications about features, products, services, and events
How We Share Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- With Your Consent: We may disclose your personal information for any other purpose with your consent.
- With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
Data Security
We implement appropriate security measures to protect your personal information.
However, no method of transmission over the Internet or method of electronic storage
is 100% secure. While we strive to use commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security.
Your personal and transaction information is stored using encryption techniques and secured behind multiple layers of protection.
We regularly audit our systems for possible vulnerabilities and attacks.
Your Data Protection Rights
Depending on your location, you may have certain rights regarding your personal information:
- The right to access the personal information we have about you
- The right to rectify inaccurate personal information
- The right to request the deletion of your personal information
- The right to restrict or object to the processing of your personal information
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us at privacy@billaye.in.
Children's Privacy
Our Service is not directed to anyone under the age of 18.
We do not knowingly collect personally identifiable information from anyone under the age of 18.
If you are a parent or guardian and you are aware that your child has provided us with personal information,
please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes
by posting the new Privacy Policy on this page and updating the "Last updated" date.
You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us: